News Releases

Network connectivity issues affecting LDR web applications

July 15, 2020


BATON ROUGE - The application portal at began accepting applications at 12:01 a.m. on Wednesday, July 15, and by approximately 7 a.m. had accepted more than 14,000 applications.


Bandwidth and servers were configured to handle the high volume of applications anticipated, however a separate network connectivity issue has affected all applications on the Louisiana Taxpayer Access Point portal, including the frontline workers application, Louisiana File Online, and other tax management applications.


The state Office of Technology Services has all hands on deck working to resolve this issue as quickly as possible.


Updates will be provided as information becomes available.




For media inquiries, contact:
Byron Henderson
Public Information Director