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I Received a Letter or Notice

Received a Letter from the Louisiana Department of Revenue?

If you recently received a letter or notice from the Louisiana Department of Revenue (LDR), you're in the right place.

Most notices simply ask you to review information, verify your account, make a payment, provide additional documentation, or respond by a specific deadline.

Your notice explains:

  • Why LDR contacted you
  • The tax type and tax period involved
  • Any amount due (if applicable)
  • Any action you need to take
  • Response deadlines
  • Available resolution options

Many notices can be resolved quickly and securely online through LaTAP.

Log in to LaTAP

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Before You Contact LDR

Taking a few minutes to review your notice may answer your questions and help you resolve the issue more quickly.

Step 1 — Read Your Notice

Review the following information:

  • Notice or Letter Number
  • Tax Type
  • Tax Period
  • Amount Due (if applicable)
  • Response Deadline
  • Instructions Provided

Step 2 — Review Your Account in LaTAP

Many questions can be answered without calling LDR.

Using LaTAP you can:

  • View your balance
  • Review payments
  • View notices
  • Make a payment
  • Request a payment plan
  • Send secure messages
  • Upload requested documents

View My Account


Step 3 — Contact Your Tax Professional

If the return referenced in your notice was prepared by a CPA, attorney, enrolled agent, or other tax professional, contact them first.

They may be able to:

  • Explain why you received the notice
  • Review your return
  • Correct errors
  • Respond to LDR on your behalf (if authorized)
  • Resolve the issue more quickly

A valid Power of Attorney or other authorization may be required before LDR can discuss confidential tax information with your representative.


Contact LDR

Collections Assistance

Phone: 855-307-3893

Hours

  • Monday–Thursday: 8:00 AM – 4:20 PM
  • Friday: 9:00 AM – 4:20 PM

Updated July 01, 2026


Frequently-Asked Questions

Can I resolve my issue online?

Many taxpayers can resolve notices through LaTAP without visiting or calling LDR.

Why did I receive a notice?

LDR sends notices for many reasons, including balances due, return processing, missing information, audits, identity verification, refund adjustments, and account updates.

Do I need to respond?

Many notices require action or have response deadlines. Read your notice carefully and follow the instructions provided.

Can I view my notice online?

Yes. Most notices are available through your LaTAP account.

My tax preparer filed my return. Should I contact them first?

Yes. Your preparer is often the best person to explain the notice or assist in responding to LDR.

What happens if I ignore a notice?

Depending on the type of notice, failing to respond may result in additional billing, assessments becoming final, collection actions, tax refund offsets, liens, levies, wage garnishments, or license suspensions when authorized by law.