Beginning April 13, 2026, LDR’s New Orleans regional office will relocate to the OMV building at 100 Veterans Blvd. Walk-in services available Monday–Friday, 8:00 a.m. – 4:00 p.m. No appointment needed. Get more info

I get a message box saying that I don’t have a connection to the Internet, when I actually do have a connection.

There may be a proxy server on your network. The original software version wasn’t configured for a proxy server. To fix, simply download and install the latest version of the software.

Important Announcement

I get a message box saying that I don’t have a connection to the Internet, when I actually do have a connection.